Frequently Asked Questions
How do I upload my own exercises to the exercise library on AktivTV?How do I get the best internet connection for optimal AktivTV performance?How does the AktivTV content get connected to the screen in my facility?Does the Media Player need to be turned on in order for workouts Is there a recommended screen to use with AktivTV?How do I create WORKOUTS and schedule them?Aktiv TV Web Portal General IssuesVideo Playback Appears Choppy or FreezesThemes and Branding do not appear on front end:Aktiv TV App Did Not UpdateCannot Find FACILITY ACCESS CODEFind or Confirm User Email (username) or PasswordERROR Message "Poor wireless network connection" when attempting to Connect to WiFiRemote wont work or Media Player wont power upSmart Phone Remote Control for NvidiaCannot Find Aktiv TV App or “needs Google Account” when setting upMedia Player Sleeps, Turns Off, or Isn’t On In The MorningChanging Battery in Nvidia Shield Media Player RemoteChange or add Google AccountError message, Frozen Screen, or Frozen VideoTouch Remote Network ConnectionConnect Touch Remote to AktivTVCan I add other Apps to my Touch Remote Tablet?Can you recommend any other Mounts or Stands for the Touch RemoteControlling Volume with Nvidia Shield RemoteSign in to Google Play on the AktivTV Touch RemoteUpdate Touch Remote App"Invalid Facility Code" Error