Frequently Asked Questions
How do I upload my own exercises to the exercise library on AktivTV?How do I get the best internet connection for optimal AktivTV performance?How does the AktivTV content get connected to the screen in my facility?Does the Media Player need to be turned on in order for workouts Is there a recommended screen to use with AktivTV?How do I create WORKOUTS and schedule them?Aktiv TV Web Portal General IssuesVideo Playback Appears Choppy or FreezesThemes and Branding do not appear on front end:Aktiv TV App Did Not UpdateCannot Find FACILITY ACCESS CODEFind or Confirm User Email (username) or PasswordERROR Message "Poor wireless network connection" when attempting to Connect to WiFiRemote wont work or Media Player wont power upSmart Phone Remote Control for NvidiaCannot Find Aktiv TV App or “needs Google Account” when setting upMedia Player Sleeps, Turns Off, or Isn’t On In The Morning